Shipping policy


This shipping policy explains how Kni Kni operates its shipping procedures and how we strive to meet your expectations with every order. Whether you’re a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at your doorstep.

Table of contents

  1. Shipping and Delivery Options

  2. Delayed Orders

  3. Returns and Exchanges

  4. Contact Information

Shipping and Delivery Options

We offer simple shipping method to suit the needs of our customers:

  • Standard: 3 to 7 business days

We strive for a swift preparation process and orders are typically processed and dispatched within 3 to 7 business days so that customers can receive their items promptly.

  • International: 7 to 14 business days

We are pleased to offer international shipping for our customers outside of Turkey. Delivery times vary depending on the destination country. We work with reliable carriers to ensure your order arrives safely and as quickly as possible.

Delayed Orders

Understanding the inconvenience caused by delays, we offer options to maintain your satisfaction. If your order is significantly delayed, you will have the choice to continue with the order, modify it, or cancel it for a full refund. We are always available to assist with any changes to your order.

Returns and Exchanges

If you have any questions about refunds, returns or exchanges, please review our refund policy.

Contact Information

If you have any questions or concerns regarding our shipping policy, we encourage you to contact us using the details below:

This document was last updated on September 22, 2025